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FAQ
See more of our most common questions and answers. If you don't find the answer for your questions, please feel free to contact us by the form above.
Delivery within the the EU: 2-7 working days.
Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country. We also provide standard international tracked shipping at no additional cost on all orders.
Delivery usually takes 2 to 7 business days from the shipping date. Please note that delivery times may vary slightly depending on your location and the courier service.
If you're not satisfied with a product, you have the right to return your purchase within 14 days without providing any reason. What do you need to do?
1. Send an email (including your order number) to info@nordichomefinds.com – It would help us improve our service if you include the reason for your decision.
2. We will contact you with advice on the best return method for your package.
3. Pack the items, preferably in the original packaging, and ship them to the address provided.
4. All items will be checked upon receipt. If everything is in good order, you can expect a refund within 7 working days.
Please keep the following conditions in mind if you wish to receive a full refund:
- Preferably use the original packaging to prevent any damage during transport.
- The products must reach us intact, undamaged, and unused.
My items arrived damaged or aren't functioning properly. What should I do?
Sometimes things can go wrong—whether at the supplier, in our warehouse, or somewhere along the way. In such cases, we will do our best to resolve the issue as quickly as possible! Please contact our customer service immediately after receiving your item via info@nordichomefinds.com.
Send us as much information as possible to help us clearly understand the issue and offer an appropriate solution:
- Photos of the packaging and the defect
- A description of the problem
- Order number
Sometimes things go wrong — with the supplier, in our warehouse, or during transit. When that happens, we do our best to resolve the issue as quickly as possible!
Please contact our customer service immediately after receiving the item at info@nordichomefinds.com and provide us with as much information as possible so we can assess the issue and offer a suitable solution
Yes. Every order is backed by our 30-day satisfaction guarantee. If you're not happy with your piece, contact us and we'll make it right.
Yes. All payments are processed through secure, encrypted checkout. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
